A Georgia watchdog agency, the Governor’s Office of Consumer Affairs, claims that Bill Heard Enterprises, one of the leading sellers of Chevrolet vehicles in the country, has participated in deceptive and misleading business practices.
While the state’s earlier complaint against Bill Heard focused on misleading and deceptive advertising, Friday’s filing alleges questionable business practices.
The practices include charges against various Bill Heard dealerships in Georgia. According to court documents, they include: failing to pay off loans on trade-ins, making the consumer liable for the bank note on both vehicles; misrepresenting a vehicle’s value to third-party lenders to secure financing for customers by saying options and extra features have been added to a vehicle when they have not, and forging customer signatures.
The court documents say that the Atlanta Better Business Bureau revoked the accreditation of Bill Heard’s Atlanta dealerships on June 12.
GMAC Financial Services has discontinued credit for new inventory [what they call the "floor plan"] for some of the company’s 14 dealerships.
The local TV stations have been following this for some time. Just yesterday, a lady said a car she traded in was repo'd from the Bill Heard lot, and she now has a repo on her credit report and owes on both cars.
If possible, get your car loan from a credit union, and pay off the loan on the trade-in yourself.